Tag Archives: Capacity Building

MFC Activities under EaSI Technical Assistance Programme in the 2nd Quarter of 2019

The EaSI Technical Assistance Programme services support public and private financial intermediaries of the microfinance sector in Europe with a wide range of activities aimed at increasing the quality of their internal processes, enhancing access to finance for vulnerable groups, and creating a sustainable European microfinance ecosystem. The Programme is managed by the European Commission and implemented by a consortium led by Frankfurt School of Finance ...

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EaSI Technical Assistance for Social Enterprise Finance

Social enterprises contribute to the European policy in the area of employment and social inclusion and are particularly relevant for the implementation of the rights and principles expressed in the European Pillar for Social Rights. The European Commission recognised the potential of social enterprises for innovation and their positive impact on the economy and society at large in its Social Business Initiative and Start-up and ...

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Calling Marketing Staff in MFIs: Join Our First Series of Virtual Coaching and Peer-Mentoring Sessions

WHAT IS IT? You are invited to join a series of several monthly two-hour online sessions with an exclusive group of your peers, moderated by MFC staff, for the period between September and December 2019 (maximum 6 sessions). Additionally, you’ll receive one-on-one mentoring from a volunteer peer or coaching sessions by MFC staff. Throughout this series we’ll discuss key marketing issues ...

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Calling HR Staff in MFIs: Join Our Second Series of Virtual Coaching and Peer-Mentoring Sessions

“[The programme] really helps put things in perspective, gives you a chance to exchange ideas and different challenges in the work place with peers from different countries.” –Previous series participant WHAT IS IT? You are invited to join a series of six monthly two-hour online sessions with an exclusive group of your peers, moderated by MFC staff, starting in July ...

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Microfinance Associations’ Summit during MFC Annual Conference 2019

Date: 29 May 2019 Location: Istanbul, Turkey Pre-conference event  MFC Annual Conference 2019 The Microfinance Associations’ Summit provided an opportunity for representatives from national microfinance associations to share experiences about MFI’s digitalization in their respective countries, discuss the role associations can play in supporting their members. Participants discussed opportunities, challenges and solutions related to digitalization of microfinance institutions. The meeting was attended by: ...

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EaSI Technical Assistance to the European Microcredit Sector

Project description The European Programme for Employment and Social Innovation (henceforth “EaSI”) Technical Assistance will continue under the direct management of the European Commission – Directorate-General for Employment, Social Affairs and Inclusion. The EaSI Technical Assistance services support public and private financial intermediaries of the microfinance sector in Europe with a wide range of activities aimed at increasing the quality of ...

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Webinar: Empowering Employees and Agents to Deliver Valuable Customer Experience

Topics: Client Research and Product Development Date: April 4, 2019 Every time customers interact with your organization there are opportunities to influence their experience. Each employee and agent can play a role, be it through product design or implementation, systems development or maintenance, service delivery or leadership. Yet, managing employees and agents so that they work together to deliver a ...

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Assess Your Digital Readiness with DRSAT

New technology and digital transformation can spell big changes for an microfinance institution’s working habits, processes, products and services. To unlock the potential of digital tools, MFIs first need to understand where they are starting from. An MFI’s ability to implement large-scale digital initiatives is called its ‘digital readiness’. By identifying digital challenges and opportunities across both internal and external ...

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DRSAT: MFI Digital Readiness Self-Assessment Tool

New technology and digital transformation can spell big changes for an institution’s working habits, processes, products and services. To unlock the potential of digital tools, MFIs first need to understand where they are starting from. An MFI’s ability to implement large-scale digital initiatives is called its ‘digital readiness’. By identifying digital challenges and opportunities across both internal and external aspects ...

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Financial Health of Microenterprises

Project background Financial health is more than a simple metric of business success (e.g. profitability, secure cash flow, growth potential, etc.) Financial health is achieved when daily systems help build resilience and pursue opportunities. It includes the ability to meet financial obligations (e.g. bills, taxes, payroll) and  maximize the collectability of sales; access to funds to weather financial storms; and ...

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