The European Union is offering this webinar to representatives from microfinance institutions (MFI) interested to acquire the skills and attitudes of leaders, who can successfully manage remote and scattered teams, working online. The webinar will take place on 3 December.  This session is part of the series “Leaders in a digital era” aiming to equip microfinance institutions with the necessary ...

2020 greeted everyone with many new challenges. For the Borrow Wisely Campaign it was no different. The formula of BWC had to be modified according to what is happening all around the world due to the pandemic outbreak. Who would imagine that instead of numerous educational events for MFIs clients and staff, the Campaign was forced to move (mostly) to ...

This paper summarizes the results of research conducted among MFC members on the digital solutions. Results are presented against the MFC’s Digital Transformation Framework to illustrate the scope of the digitalization. Our research shows that MFIs’ digitalization efforts focus primarily on credit processes (both its internal processes and its customer-facing processes). Other aspects of the digital journey are receiving less ...

Digitalization of microfinance in Europe – where do we stand? which way to go? The Microfinance Centre is warmly inviting you to watch a webinar  (video recording below) where you will learn about the findings of our research about the digitalization.   READ THE PUBLICATION   Recent developments related to the restrictions to prevent the spread of the pandemic revealed ...

The European Union is offering this webinar to representatives from microfinance institutions (MFI) interested to acquire the skills and attitudes of leaders, who can successfully manage remote and scattered teams, working online. The webinar will take place on 3 December. This session is part of the series “Leaders in a digital era” aiming to equip microfinance institutions with the necessary ...

Welcome to our new webinar series aiming at equipping leaders in microfinance institutions with the necessary skills and understanding of tools to effectively lead a team in digital world. Digitalize or die – offering services online is no longer an alternative for MFIs; it is the way as people all over the world change their preferences towards any type of ...

The #DigLitBootcamp aimed at building strong foundation for digital transformation processes in MFIs by targeting basic skills, knowledge and capabilities related to digitalisation among MFI staff and management. It is divided into six thematic tracks:  Track 1: Digital profile of the customer  Track 2: Digital presence and effective customer acquisition  Track 3: Digital customer service and value add  Track 4: Digital operations  Track ...

EaSI Technical Assistance: Emotionally Intelligent Leader – Leaders in Digital Era Series The European Union is offering this webinar to representatives of microfinance institutions (MFIs) interested to acquire the skills and attitudes of leaders, who can successfully manage remote and scattered teams, working online. The webinar took place on 3 December 2020 (Thursday).    This session is part of the series “Leaders in ...

Google Analytics: что люди делают на сайте и как оценить эффективность интернет-маркетинга?  Вторник, 17 ноября 2020 г. , 11:00 CET (Варшава, Амстердам,Сараево)  Google Analytics – бесплатный инструмент веб-аналитики, который помогает отслеживать и анализировать посещаемость веб-сайта. На вебинаре мы разберем основные вопросы использования сервиса с точки зрения маркетолога и владельца микрофинансовой организации. Анализ поведения посетителей сайта – это ключ к пониманию клиента и его поведения, что в свою очередь ведет к определению точек роста. На ...

Digitalization is with no doubt a hot topic of our times. The pandemic has only accelerated this process. To be digitalized or not to, is not anymore a question – it is a must. The Microfinance Centre is here to support their Member MFIs in the digital transformation process. We provide a comprehensive set of solutions for any type of ...