Policy Paper – How to Support Microfinance Institutions (MFIs) and their Clients to Digitalize in the Post-COVID-19 Environment

This policy paper is intended as a guide that explaining what financial and non-financial support is available for the microfinance sector in Europe to adapt their business models to better respond to post COVID-19 recovery efforts through digitalizing their operations and supporting their clients in this transition. The paper also highlights the policy recommendations and findings resulting the Microfinance Centre’s project “Supporting MFIs in Overcoming the COVID-19 Crisis”.

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The project was implemented as part of the partnership between Mastercard Center for Inclusive Growth and Microfinance Centre for a new international support programme for small businesses and microfinance institutions in Europe and Central Asia. The partnership will enable micro-finance institutions to pivot, adapt and embrace digitization.
The Mastercard Center for Inclusive Growth advances equitable and sustainable economic growth and financial inclusion around the world. The Center leverages the company’s core assets and competencies, including data insights, expertise and technology, while administering the philanthropic Mastercard Impact Fund, to produce independent research, scale global programs and empower a community of thinkers, leaders and doers on the front lines of inclusive growth. For more information and to receive its latest insights, follow the Center on Twitter, LinkedIn and subscribe to its newsletter.