Tag Archives: Digitalization

Emotionally Intelligent Organizational Culture || EaSI Technical Assistance Webinar recording

Leaders in Digital Era|| Track 1: Leadership in digital era   Date: 10 December 2020  Language: English See other webinars within the series The current challenges that MFIs face in 2020 make emotional intelligence more important than ever before. COVID-19 crisis only boosted the activities in digital world; both clients and staff suffer from insecurity and market risks. At the same ...

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Albanian Microfinance Association Publishes Survey Results on the Future of Digitalization in Non-banking Financial Institutions

Source: Albanian Microfinance Association On November 10, 2020, the Albanian Microfinance Association organized an online presentation, where it made public the results of a survey conducted at the initiative of Kredo Finance regarding the microfinance industry and the future of digitalization in Albania. The online meeting was attended by leaders of microfinance institutions, well-known experts in the field of economics, ...

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Leaders in Digital Era

#LiDE is a series of webinars that aim at equipping leaders in microfinance institutions with the necessary skills and understanding of tools to effectively lead a team in digital world.   The idea was developed based on lessons learnt from the Digital Literacy Bootcamp  devoted to digital transformation in microfinance.  The webinars help microfinance leaders in building the always winning team, by:  [Track ...

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Digital Literacy Bootcamp Certification

The #DigLitBootcamp aimed at building strong foundation for digital transformation processes in MFIs by targeting basic skills, knowledge and capabilities related to digitalisation among MFI staff and management. It is divided into six thematic tracks:  Track 1: Digital profile of the customer  Track 2: Digital presence and effective customer acquisition  Track 3: Digital customer service and value add  Track 4: Digital operations  Track ...

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Leaders in Digital Era: Digital Emotional Intelligence | EaSI Technical Assistance Webinar | 21 January 2021

The European Union is offering this webinar to representatives from microfinance institutions (MFI) interested to acquire the skills and attitudes of leaders, who can successfully manage remote and scattered teams, working online. The webinar will take place on 3 December.  This session is part of the series “Leaders in a digital era” aiming to equip microfinance institutions with the necessary ...

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Emotionally Intelligent Leader || EaSI Technical Assistance Webinar recording

Leaders in Digital Era|| Track 1: Leadership in digital era   Date: 3 December 2020  Language: English See other webinars within the series   Leadership is fundamentally about facilitating performance, getting others to do their best, and to do their work effectively and efficiently. One of the most robust, consistent findings in the area of social sciences is that there ...

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Google Analytics: что люди делают на сайте и как оценить эффективность интернет-маркетинга?

Google Analytics: что люди делают на сайте и как оценить эффективность интернет-маркетинга?  Вторник, 17 ноября 2020 г. , 11:00 CET (Варшава, Амстердам,Сараево)  Google Analytics – бесплатный инструмент веб-аналитики, который помогает отслеживать и анализировать посещаемость веб-сайта. На вебинаре мы разберем основные вопросы использования сервиса с точки зрения маркетолога и владельца микрофинансовой организации. Анализ поведения посетителей сайта – это ключ к пониманию клиента и его поведения, что в свою очередь ведет к определению точек роста. На ...

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Digital Readiness & Digital Literacy – Your MFIs “must haves” by MFC

Digitalization is with no doubt a hot topic of our times. The pandemic has only accelerated this process. To be digitalized or not to, is not anymore a question – it is a must. The Microfinance Centre is here to support their Member MFIs in the digital transformation process. We provide a comprehensive set of solutions for any type of ...

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Дигитализация внутренней коммуникации – #DigLitBootcamp_RU

10 ноября 2020 г.  Без сомнения, эффективная внутренняя коммуникация имеет решающее значение для успеха любой ФО — мы видели очень много сбоев в работе из-за информационных ограничивающих факторов или пренебрежения необходимостью тратить время на обсуждение вопросов с сотрудниками на местах или руководителями среднего звена. В то же время эффективная коммуникация становится проблемой в крупном учреждении, имеющем широкое географическое представительство. В компании Сrystal из Грузии добились большего, применив лишь одно ...

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Running Online Trainings || EaSI Technical Assistance Webinar recording

Leaders in Digital Era || Track 3: Talent digital development   Date: 12 November, 2020 Language: English See other webinars within the series Due to many restrictions caused by COVID-19, online trainings have become part of our professional life. They offer many opportunities to MFI when planned well. During this webinar we will explore how to prepare effective online training ...

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