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MFC research results

MFC case studies

The Tech-and-Touch Mix in Microfinance

This case study reviews how European MFIs incorporate high-tech solutions with the traditional high-touch personal approach to providing microfinance services and discusses the emergent models that MFIs are applying to combine these two approaches. Unlike FinTechs, MFIs retain the personal touch as a distinctive feature and a unique sales proposition

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MFC Policy Papers

Policy Publications. Archive: 2002-2008

Policy Monitor No. 13, September 2008 (in English, in Russian) Policy Monitor No. 12, January 2008 (in English, in Russian) Policy Monitor No.11, May 2007 (in English, in Russian) Policy Monitor No. 10, January 2007 (in English, in Russian) Policy Monitor No. 9, May 2006 (in English, in Russian) Policy

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MFC Webinars on Digitalisation

MFC Webinars on Covid Responce

Other video and MFC Webinars

What Makes a Fintech Inclusive? – Webinar Video

Co-hosted by MIX and FinDev Gateway, this webinar aims to provide clarity into inclusive fintech and, specifically, how to determine what makes a fintech “inclusive.” Bringing together diverse perspectives from government, think tanks, and practitioners, the webinar will highlight new frameworks that can help investors, policy makers and others to better

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MFC Webinar: Peer-mentoring and Coaching for Microfinance Professionals

Peer-mentoring for inquiring professionals Speaker: Pawel Sopkowski, CEO, CoachWise Facilitator: Ewa Bankowska, MFC Date: 27 November 2018, ended Download the webinar recording Download the webinar presentation On-the-job training is a regular feature in microfinance institutions. What is the value added of peer-mentoring then? When should it be used, and more

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MFC Tools to be used by Clients

Other MFC Tools

External publications

This initiative has received financial support from the European Union Programme for Employment and Social Innovation “EaSI” (2014-2020). For further information please consult: