Category: External Publications

Benchmarking Microfinance Romania

The Romanian microfinance institutions managed to access 8.3% of the EaSI Guarantee Facility’s budget, making available more than 170 million Euros for financing small businesses,

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Customer-Centric Guide by CGAP

Retention, acquisition, and expansion of product use by customers are core challenges faced by financial services providers serving low-income people.The CGAP Customer-Centric Guide explores these challenges

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