Resources

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MFC research results

Delivering Financial Capability: A Look at Business Approaches

Financial capability has been a buzz word for almost a decade as more and more financial institutions and other stakeholders recognize that in order to improve financial inclusion, customers need to have the financial capability to use financial services for their benefit. Many institutions are engaged in designing financial capability

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Over-indebtedness trends in Europe

According to Eurostat data, the level of over-indebtedness (measured by the incidence of arrears on mortgage, rent, utility bills or hire purchase) decreased in 2016 in most EU countries. Please read our latest release with more information about this trend.   Download “Over-indebtedness trends in Europe”

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MFC case studies

MFC Webinars on Digitalisation

MFC Webinars on Covid Response

Other video and MFC Webinars

MFC Tools to be used by Clients

Engagement banking applications for MFIs webinar

Webinar on Engagement banking – applications for MFIs 

Webinar on Engagement banking – applications for MFIsWhen: Tuesday, April 12th, 2022, 11:00 – 12:00 CET (Amsterdam / Warsaw / Sarajevo) Language: English  https://youtu.be/EAK10KHWn6g Engagement Banking puts the customer at the center of all banking activities and delivers the digital experience that customers nowadays expect. It is important to understand that

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Other MFC Tools

Engagement banking applications for MFIs webinar

Webinar on Engagement banking – applications for MFIs 

Webinar on Engagement banking – applications for MFIsWhen: Tuesday, April 12th, 2022, 11:00 – 12:00 CET (Amsterdam / Warsaw / Sarajevo) Language: English  https://youtu.be/EAK10KHWn6g Engagement Banking puts the customer at the center of all banking activities and delivers the digital experience that customers nowadays expect. It is important to understand that

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External publications

Engagement banking applications for MFIs webinar

Webinar on Engagement banking – applications for MFIs 

Webinar on Engagement banking – applications for MFIsWhen: Tuesday, April 12th, 2022, 11:00 – 12:00 CET (Amsterdam / Warsaw / Sarajevo) Language: English  https://youtu.be/EAK10KHWn6g Engagement Banking puts the customer at the center of all banking activities and delivers the digital experience that customers nowadays expect. It is important to understand that

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This initiative has received financial support from the European Union Programme for Employment and Social Innovation “EaSI” (2014-2020). For further information please consult: http://ec.europa.eu/social/easi