Resources

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MFC research results

Over-indebtedness Trends in Europe – Issue No. 2

The European Quality of Life Survey (2016) shows the improving trend in the incidence of arrears on various types of dues among European households. Still, the utility bills are the largest burden, with 11% of adults in the EU-28 making late payments. Low-income people are most severely affected. Twice as

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Delivering Financial Capability: A Look at Business Approaches

Financial capability has been a buzz word for almost a decade as more and more financial institutions and other stakeholders recognize that in order to improve financial inclusion, customers need to have the financial capability to use financial services for their benefit. Many institutions are engaged in designing financial capability

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MFC case studies

MFC Webinars on Digitalisation

Leaders in Digital Era

#LiDE is a series of webinars that aim at equipping leaders in microfinance institutions with the necessary skills and understanding of tools to effectively lead a team in digital world.   The idea was developed based on lessons learnt from the Digital Literacy Bootcamp  devoted to digital transformation in microfinance.  Digitalize or die

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Digital Literacy Bootcamp Certification

The #DigLitBootcamp aimed at building strong foundation for digital transformation processes in MFIs by targeting basic skills, knowledge and capabilities related to digitalisation among MFI staff and management. It is divided into six thematic tracks:  Track 1: Digital profile of the customer  Track 2: Digital presence and effective customer acquisition  Track 3: Digital

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MFC Webinars on Covid Response

Other video and MFC Webinars

MFC Tools to be used by Clients

cross generation teams

Managing cross-generation teams || #LiDE

#LiDE: Thursday, November 18th, 2021, 11:00 – 12:15 CET For the first time in modern history, people from five generation have opportunity to work together. This can be tremendously beneficial for individuals, teams and MFIs. However there are differences between generations – if left unattended can lead to conflicts. In

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Other MFC Tools

cross generation teams

Managing cross-generation teams || #LiDE

#LiDE: Thursday, November 18th, 2021, 11:00 – 12:15 CET For the first time in modern history, people from five generation have opportunity to work together. This can be tremendously beneficial for individuals, teams and MFIs. However there are differences between generations – if left unattended can lead to conflicts. In

Read More »

External publications

cross generation teams

Managing cross-generation teams || #LiDE

#LiDE: Thursday, November 18th, 2021, 11:00 – 12:15 CET For the first time in modern history, people from five generation have opportunity to work together. This can be tremendously beneficial for individuals, teams and MFIs. However there are differences between generations – if left unattended can lead to conflicts. In

Read More »

This initiative has received financial support from the European Union Programme for Employment and Social Innovation “EaSI” (2014-2020). For further information please consult: http://ec.europa.eu/social/easi