Tag Archives: Social Performance Management (SPM)

Erste Group Measures Impact of its Social Banking Activities

Social Banking activities helped to create and preserve almost 45.000 jobs across CEE Since its launch, 30,000 clients were supported with financing, education and/or mentoring Erste Social Banking supports starting entrepreneurs, microfinance businesses, social organisations and people in financial difficulties Financing efforts are combined with financial education to ensure sustainable financial well-being Erste Group is systematically growing its comprehensible Social ...

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Social Performance Management of the Microfinance Sector in the Caucasus and Central Asia

  Social Performance Management (SPM) refers to the systems that organisations use to achieve their stated social goals and creating value for clients. The microfinance sector applies commercial means to achieve social ends. Microfinance institutions (MFIs) who translate their mission and values into measurable objectives are more likely to achieve strong social performance, such as: reaching the target market, delivering ...

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MFC Member FINCA Armenia Becomes Country’s First Financial Institution to Receive Smart Certification

FINCA Armenia has received Certification from the Smart Campaign in recognition of its long-standing commitment to client protection. This comes after a rigorous independent review process found the organization has upheld industry-leading client protection standards in providing responsible finance. One of 20 microfinance banks and institutions that make up the FINCA Impact Finance (FIF) network, FINCA Armenia joins FIF subsidiaries ...

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The Universal Standards for Social Performance Management – Where do we go from here?

  The Microfinace Centre, the CERISE and the SPTF in cooperation with e-MFP Making Microfinance Responsible (MIR) Action Group have published brief “The Universal Standards for Social Performance Management – Where do we go from here?” The brief presents lessons from five years of promoting the Universal Standards for social performance management (SPM) for responsible microfinance and tries to answer ...

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Social Performance Fund: 7 years of Scaling up Social Performance Infographic Summary

The Social Performance Fund managed by the Microfinance Centre, aimed at promoting social performance standards and encouraging systematic integration of Social Performance Management (SPM) in order to ensure responsible and inclusive microfinance. Through 7 years, in cooperation with our partners such as SPTF, CERISE, SmartCampaign, MIXMarket and thanks to a mix of capacity building, off-site support and financial support, we managed ...

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Social Performance Fund: 3rd Round Infographic Summary

The Social Performance Fund, managed by Microfinance Centre, promotes the broad adoption of the Universal Standards for Social Performance Management. Today we are pleased to announce the results of the third round of SP Fund, focused on: promoting the SPI4 as a data collection and performance management tool among MFIs, networks and investors; supporting MFIs to fully integrate Social Performance Management into ...

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Social Performance Management in Microfinance: Infographic Report

Social performance management (SPM) refers to the systems that organizations use to achieve their stated social mission. As a part of Microfinance Centres’ ongoing efforts to promote social performance and support to MFC members in SPM implementation, we developed Social Performance Management Report based on data collected from 25 financial institutions, MFC Members from Europe. The Report presents current state of social ...

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SPTF Spotlight: Implementation Guide 2.0 is available!

Last month, SPTF released an updated version of the Universal Standards Implementation Guide — the “one-stop” resource that provides practical, actionable guidance for improving social performance management (SPM). This Spotlight will provide an overview of the resources in the Guide and how to use it. What is the Implementation Guide? The Universal Standards for SPM describes best practices for social performance management. Financial service providers, funders, ...

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Watch and listen again to recent Webinars!

Microfinance & Business start-ups: Review of the current practice in Europe   Mikfrofinans Norge microfinance precedent Watch WebEx recordings. Download the WebEx player first! Presentation in PDF Implementing the European Code of Good Conduct – practitioners experience Presentation in PDF   Delivering Financial Capability: A Look at Business Approaches This webinar was organised as part of the celebrations of the ...

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Apply today for the chance to showcase your work to hundreds of funders, policymakers & practitioners!

Are you working on a customer-centric innovation that allows you to understand and meet the needs of low-income people? Share it with the world! Enter the Customer Centricity Challenge hosted by CGAP, the SPTF, Leapfrog, and Dvara. The top entries will be invited to present at the upcoming learning event in Mamallapuram, India, called Customer Centricity: Enabling Financial Choices & ...

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