SPM Essentials is a webinar series that highlights practical strategies for today’s management challenges. The series will run throughout 2021 and will cover topics from all seven dimensions of the Universal Standards for SPM. See below for webinar presentations and recordings:
Webinar #1 in the SPM Essentials series (took place on 23rd March – watch the recordings and check out the presentation)
Topic: Use what you have: Discovering client insights in your existing data
This webinar discusses how to use your existing client data to reveal actionable insights. Specifically, in analyzing financial behavior by client segment, you can uncover trends in product uptake and use by your clients and use that information to improve performance.
The speakers are Mariano Frontera, Director Ejecutivo of Fundación Dominicana de Desarrollo, and Jacobo Menjovsky, independent data analyst.
Stay tuned for upcoming ones!