Tag Archives: Digitalization

Call for Microfinance Institutions to Test the New Research Tools for Evaluation of Clients’ Digital Readiness

Have you been asking: How you can reach more clients online? How you can increase sales through online channels? What additional business services you can offer clients online? How you can improve your internal efficiency? If you answered ‘yes’ to any of these, a partnership with the MFC will offers you the tools you need to find the answer! MFIs ...

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North Macedonia: “Readiness for Digitalization in Microfinance – Challenges and Trends in the Region” Forum Summary

  On May 12/13, 2019, in  Ohrid, North Macedonia the Alliance of Microfinance Organizations and the USAID’ Microfinance Innovation and Inclusion Project hosted the fourth regional microfinance forum “Readiness for digitalization in microfinance – Challenges and trends in the region”. The forum was attended by 48 CEOs and officers from different departments from 18 microfinance organizations from North Macedonia, Albania, Montenegro, ...

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Microfinance Client Digital Financial Service Readiness

Project background For financial institutions, introducing new technological solutions to digitalize the customer experience is the hot new trend. While for many clients, this means a higher quality of interactions with the financial institution (in terms of time and effort), for others it is an unwelcome change. It is crucial for each financial institution to understand their own clients’ digital ...

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FINCA Armenia: Leveraging Innovation and Technology for Faster and More Convenient Lending

FINCA Armenia (MFC member) announced the launch of a new tablet-based lending system. The tablet-based system will make the lending process faster and more efficient and is consistent with FIF’s “touch tech” service delivery model that leverages digital technology to better serve clients. Founded in 1999, FINCA Armenia has become a leader in the armenian microfinance market by providing innovative ...

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Join CEO FORUM Webinar: Managing Change in Microfinance Institutions

Topic: Managing Change in Microfinance Institutions Date: June 19, 2019 Time: 13:00 – 14:00 CET Presenter: Nejira Nalic McCarrick, former CEO, MiBospo Host: Piotr Korynski, CEO FORUM Leader, Microfinance Centre The webinar is open to CEO FORUM Members Microfinance institutions undergo major changes. Some are connected with the technological innovations and digitalization of operational processes and customer relations. Other changes are more ...

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MFC Annual Conference 2019 Workshop Presentations

On the 30th and 31st of May 2019, the Microfinance Centre (MFC) held its 22nd Annual Conference to explore the implications of the digital revolution on financial and social inclusion. The event welcomed 409 delegates to Istanbul (Turkey) representing EU bodies, MFIs, NGOs, investors and FinTechs from 46 countries across Eastern and Western Europe, Central Asia, the Caucasus and beyond. ...

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MFC Annual Conference 2019 Outputs: Solid Agenda, Engaged Delegates and Great Feedback!

On the 30th and 31st of May 2019, the Microfinance Centre (MFC) held its 22nd Annual Conference to explore the implications of the digital revolution on financial and social inclusion. The event welcomed 409 delegates to Istanbul (Turkey) representing EU bodies, MFIs, NGOs, investors and FinTechs from 46 countries across Eastern and Western Europe, Central Asia, the Caucasus and beyond. ...

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Microfinance Associations’ Summit during MFC Annual Conference 2019

Date: 29 May 2019 Location: Istanbul, Turkey Pre-conference event  MFC Annual Conference 2019 The Microfinance Associations’ Summit provided an opportunity for representatives from national microfinance associations to share experiences about MFI’s digitalization in their respective countries, discuss the role associations can play in supporting their members. Participants discussed opportunities, challenges and solutions related to digitalization of microfinance institutions. The meeting was attended by: ...

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Eight EaSI Technical Assistance Events During the MFC Annual Conference 2019

Dates:  29–31 May 2019 Location:  Istanbul, Turkey Conference website: mfc2019.org Seven workshops and one investment readiness training are organised under the European Union’s EaSI Technical Assistance Programme, taking place during the 22nd MFC Annual Conference 2019. Pre-conference day on 29 May The pre-conference microfinance workshop titled ‘Digital Marketing Made Easy’ will take place in the same venue as the conference and will enhance your ...

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Regional Forum Readiness for Digitalisation in Microfinance in North Macedonia

Date: May 12-13, 2019 Location: Ohrid, North Macedonia Topic: Readiness for Digitalisation in Microfinance The Regional forum READINESS FOR DIGITALIZATION IN MICROFINANCE – Challenges and trends in the region – is organised by the Alliance of Microfinance organizations  jointly with Savings house Moznosti, Microcredit foundation Horizonti, Savings house FULM and the Macedonian Enterprise Development Foundation, with the support of the USAID’ ...

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