Tag Archives: Digital Readiness

Digital Readiness & Digital Literacy – Your MFIs “must haves” by MFC

Digitalization is with no doubt a hot topic of our times. The pandemic has only accelerated this process. To be digitalized or not to, is not anymore a question – it is a must. The Microfinance Centre is here to support their Member MFIs in the digital transformation process. We provide a comprehensive set of solutions for any type of ...

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Payments trends shaping future #DigLitBootcamp

Payments trends shaping future 26 May 2020 Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) TEST YOUR KNOWLEDGE The webinar starts with overview of trends in the payment methods, while identifying the key drivers for change and its main players. We are talking about payments potential uses for disbursement of loans and collection of installments by MFIs. Next, we are focusing on influence ...

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Your Mobile Brand Experience – Becoming Clients’ Friend and Advisor Through Mobile Presence #DigLitBootcamp

Your Mobile Brand Experience – Becoming Clients’ Friend and Advisor Through Mobile Presence [track 1] 12 May 2020, Tuesday, 11:00-12:00  (Warsaw, Amsterdam, Sarajevo) TEST YOUR KNOWLEDGE Talking about digitalisation since at least 10 years, many companies and brands haven’t noticed that the human experience simply got mobile in so many aspects of our lives. In this webinar, we are presenting ...

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Digital Finance Tech Handbook

“Digital Finance Tech Handbook” is a short and practical handbook for microfinance managers in Europe and Central Asia (ECA) that aims to build an understanding of the main technological trends and solutions that support future growth. Read the publication: TECH HANDBOOK

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The Contribution of the Fintech Sector to Financial Inclusion and Health – A Review of Opportunities and Challenges

The case studies present findings on the current state of the fintech industry in six countries: (UK, Netherlands, Poland, Ukraine, Turkey and the Czech Republic) in the context of their potential contribution (positive and negative) to financial inclusion and financial health of individuals and small businesses. The summary paper offers a comparative analysis of fintechs’contribution to financial inclusion and health ...

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MFI in social media: good practice in BCRS #DigLitBootcamp

MFI in social media: good practice in BCRS [track 2]  17 March 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) WATCH THE WEBINAR AND FILL IN THE TEST – below How can your MFI use social media for new clients on-boarding or engaging with existing clients? This webinar will discuss the experience of BCRS from UK in using Twitter and LinkedIn to ...

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Sprint approach: Agile mindset and the Scrum framework #DigLit Bootcamp

Sprint approach: Agile mindset and the Scrum framework [track 5] 11 February 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) Agile and Scrum are the new buzzwords. But how can MFIs benefit from applying them? During this webinar we will focus on the features that can be useful for MFIs in implementing IT projects (like apps development or clients’ management platform) and ...

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Easy-to-Use Tools to Understand What Your Clients Are Ready to Do Online

Know your client! – this call has never retired. We observe that MFIs underestimate their clients’ digital readiness. “Our clients do not use Internet” we keep on hearing, while the number of clients engaging with Internet grows at great pace. Together with member MFIs, MFC developed a practical set of questions, which help MFIs understand how they can use Internet ...

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#DigLitBootcamp: Key elements of successful digital customer acquisition

Key elements of successful digital customer acquisition 8 October 2019 WATCH THE WEBINAR RECORDING  TEST YOUR KNOWLEDGE During the webinar participants have learnt about the available channels and their potential to reach out to clients and increase their engagement. They could understand batter how to select and manage the relationship with digital marketing agency, so that the investment pays off. They could learn the ...

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#DigLitBootcamp: Kickstarting Your On-line Sales Channel

Kickstarting your on-line sales channel 28th November 2019, 11:00 – 12:00 (Warsaw/Amsterdam/Sarajevo) TEST YOUR KNOWLEDGE The goal of this webinar is to equip audience with enough knowledge to build and execute plan of launching on-line sales. You will know what minimum skill-base is needed, how to build it and how to secure BPC (Business Process Continuation). You will understand techniques, tools and technology – ...

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