Track 2: Digital teams Date: 18 March 2021 💡 Most of us care about having good relations with colleagues. There are unpleasant situations, when they are not delivering what is expected of them job-wise and it’s on us to hold them accountable. Sending an email requesting improvement sounds tempting, but can often lead to unnecessary conflict.  ➡ This webinar guides ...

Track 2: Digital teams Date: 11 March 2021 💡 Have you ever gotten an email that knocked you out for few minutes, keeping you wondering, who of your colleagues is an alien? Has a one sentence WhatsApp message from your boss raised your heart rate to dangerous levels? If yes, this webinar is for you. Working from home in times ...

This Survey Report presents a detailed snapshot of the microfinance sector up until the very beginning of the Covid-19 pandemic, with information gathered in 2018-2019. However, based on additional data collected during the first semester of 2020, we were also able to produce a chapter on the preliminary impact of the pandemic on European MFIs. While the effects of the current crisis remain ...

  In 2011, the European Commission presented the Social Business Initiative (SBI) which established an EU level action plan with concrete measures to establish a favourable environment for social enterprises (SE). This study analyses the impact of the SBI on the development of social enterprises/social economy and their operating environments at national and EU levels. The study also includes an ...

This paper summarizes the results of research conducted among MFC members on the digital solutions. Results are presented against the MFC’s Digital Transformation Framework to illustrate the scope of the digitalization. Our research shows that MFIs’ digitalization efforts focus primarily on credit processes (both its internal processes and its customer-facing processes). Other aspects of the digital journey are receiving less ...

20 October 2020 Digitalisation of daily work in an MFI can imprve efficiency, and this can be done without large investments into tailored systems. Moreover, many improvements can be implemented free of charge. This webinar will review the available free of charge or with small monthly fee the applications and solutions, which can improve team work, communication within the organization, ...

This paper summarizes the data collected by the Microfinance Centre (MFC) through a survey of microfinance institutions in Europe to assess the impact of COVID-19 crisis on the situation of microfinance institutions and their clients. The results show that while the pandemic touched all countries in the EU, the severity of its impact was markedly different, from very strong in ...

On this webpage you can find information about webinars dedicated to help you go through the difficult time of pandemic. IMPACT OF COVID19 PANDEMIC ON THE MICROFINANCE SECTOR IN EUROPE – WEBINARS AND RESEARCH PAPER WEBINARS’ RECORDINGS (ENGLISH) – HOW TO BUILD A CORPORATE IMMUNE SYSTEM IN RESPONSE TO COVID-19 WEBINARS OF THE SERIES IN RUSSIAN DESCRIPTIONS OF THE CONTENT ...

13 October 2020 Data is the real currency of the 21st century and becomes a vital force driving profit margins. Investing in Data Management Platforms (DMP) is no brainer. The DMP serves as the nervous system for an organization’s digital ecosystem. DMP helps to unify, understand and unlock the value of multiple streams of data, uncover and develop target audiences, ...

6 October 2020 Having introduced the AI landscape in the previous webinar (September 15th), in this webinar we are focusing on applying AI in Microfinance. We will dive into two cases of financial institutions. The first case covers the use of data in physical documents for further digitization and analysis. Especially in a world where paperwork and document control plays ...