Tag Archives: Research

Experimenting with Digital Solutions: Initial Lessons from European Microfinance

This case study reviews digital applications and experimentation in digital transformation by European microfinance institutions. Using a digital transformation framework developed by the Microfinance Centre, the case explores the application of technology to core business processes and analyzes the use of various applications such as social media, virtual collaboration, mobile tools, data analytics and artificial intelligence. In addition to presenting ...

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The Tech-and-Touch Mix in Microfinance

This case study reviews how European MFIs incorporate high-tech solutions with the traditional high-touch personal approach to providing microfinance services and discusses the emergent models that MFIs are applying to combine these two approaches. Unlike FinTechs, MFIs retain the personal touch as a distinctive feature and a unique sales proposition of microfinance but there are differences as to when and ...

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Business Development Services and Microfinance: Case Studies in Operational Models

  The MFC research reviews the involvement of microfinance institutions in the provision of non-financial services to clients and other constituents. The provision of business development services (BDS) alongside credit has become a salient feature of many European MFIs. Over the years, different models of BDS have emerged, varying both by level of integration with core financial services and the ...

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Financial Inclusion Compass 2018: e-MFP Survey of Financial Inclusion Trends

The European Microfinance Platform (e-MFP) has launched the Financial Inclusion Compass 2018 – its new paper on emerging short, medium and long-term trends in the financial inclusion sector, based on a survey of e-MFP members and key industry stakeholders. The Compass was conceived to be a way to leverage e-MFP’s multi-stakeholder membership and position in the inclusive finance community, while ...

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Don’t Miss Upcoming Webinars for Microfinance Professionals!

04 Dec, 16.00 (CET): Results from Habitat for Humanity’s study on the impact of KWFT’s housing microfinance product, organised by SPTF The webinar will present the findings from the impact evaluation of a housing microfinance project on a range of outcomes for beneficiaries in Kenya. The project provided technical assistance to six leading financial institutions to develop housing microfinance products and ...

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Toward a Financial Health Tool for Consumers: Test Results Summary

  The Microfinance Centre and Center for Financial Inclusion at Accion are working together to build a financial health tool to assist customers with gauging and improving their financial health, and to assist financial institutions to help them do so as well. During the first phase of the project MFC developed simple financial health quiz, helping people find out how financially healthy their ...

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International Funding for Financial Inclusion: Key Trends and Development by CGAP

  The 2017 edition of CGAP’s annual Cross-Border Funder Survey reports has been released. Funder commitments to financial inclusion reached a historic high of US$37 billion in 2016. In Eastern Europe and Central Asia (ECA), which traditionally has been the top-funded region, funding has experienced a decline for the second year in a row. The average commitment in ECA per project ...

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Assessing the European market of Microfinance

  The study Assessing the European market potential of business microcredit and the associated funding needs of non-bank MFIs depict a huge potential demand for small business loans across the EU-28 members states and the dynamism of a sector that needs adequate support to ensure a wider outreach to the underserved to deliver on its mandate to improve social and ...

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2017 Borrow Wisely Campaign Results

We are pleased to share with you the final evaluation results of our 2017 Borrow Wisely Campaign! The Borrow Wisely Campaign is an international initiative to promote customer protection standards and financial education. The Campaign is realised with our partners, which use an opportunity to re-confirm customers care orientation and commitment to responsible finance. The fourth edition was realized in ...

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Read our latest research papers!

Digitalizing Microfinance in Europe The paper summarizes the results of the survey on the use of fintech solutions and digitalization of the customer relations and lending process among MFIs in Europe. While there is a widespread recognition about the need to use digital processes to a larger degree, the ability and willingness of MFIs to do that varies greatly. The ...

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