Tag Archives: Digital Readiness

Easy-to-Use Tools to Understand What Your Clients Are Ready to Do Online

Know your client! – this call has never retired. We observe that MFIs underestimate their clients’ digital readiness. “Our clients do not use Internet” we keep on hearing, while the number of clients engaging with Internet grows at great pace. Together with member MFIs, MFC developed a practical set of questions, which help MFIs understand how they can use Internet ...

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#DigLitBootcamp: Key elements of successful digital customer acquisition

WATCH THE WEBINAR RECORDING – see below! During the webinar participants have learnt about the available channels and their potential to reach out to clients and increase their engagement. They could understand batter how to select and manage the relationship with digital marketing agency, so that the investment pays off. They could learn the basics of running safe marketing campaigns and the measures to track their ...

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#DigLitBootcamp: Kickstarting Your On-line Sales Channel

Kickstarting your on-line sales channel 28th November, 11:00 – 12:00 (Warsaw/Amsterdam/Sarajevo) The goal of this webinar is to equip audience with enough knowledge to build and execute plan of launching on-line sales. You will know what minimum skill-base is needed, how to build it and how to secure BPC (Business Process Continuation). You will understand techniques, tools and technology – no rocket scientists required. You ...

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#DigLitBootcamp: Basic Skills and Knowledge for Digital Transformation

  MFC has launched a new initiative –  Digital Literacy Bootcamp, a series of webinars with experts and high profile practitioners. Check out more HERE. Why #DigLitBootcamp?  The Bootcamp aims at building strong foundation for digital transformation processes in MFIs by targeting basic skills, knowledge and capabilities related to digitalisation among MFI staff and management. The topics covered include choosing ...

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Digital Literacy Bootcamp

Being present online is a must for microfinance institutions. However, a big question is how to do it effectively to ensure an institution’s visibility to the customers they want to attract? The #DigLit Bootcamp aims at building strong foundation for digital transformation processes in MFIs by targeting basic skills, knowledge and capabilities related to digitalisation among MFI staff and management.The ...

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Watch the Webinar: What Digital Products and Services Are Your Clients Ready for?

Has your MFI been asking itself these questions? How can we reach out more clients online? How can we increase sales through online channels? What additional business services can we offer to clients online? How can we improve our internal efficiency? If you answered ‘yes’ to any of these—join us for a watch the webinar recoding (webinar held  on 9 ...

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Call for Microfinance Institutions to Test the New Research Tools for Evaluation of Clients’ Digital Readiness

Have you been asking: How you can reach more clients online? How you can increase sales through online channels? What additional business services you can offer clients online? How you can improve your internal efficiency? If you answered ‘yes’ to any of these, a partnership with the MFC will offers you the tools you need to find the answer! MFIs ...

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Microfinance Client Digital Financial Service Readiness

Project background For financial institutions, introducing new technological solutions to digitalize the customer experience is the hot new trend. While for many clients, this means a higher quality of interactions with the financial institution (in terms of time and effort), for others it is an unwelcome change. It is crucial for each financial institution to understand their own clients’ digital ...

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Eight EaSI Technical Assistance Events During the MFC Annual Conference 2019

Dates:  29–31 May 2019 Location:  Istanbul, Turkey Conference website: mfc2019.org Seven workshops and one investment readiness training are organised under the European Union’s EaSI Technical Assistance Programme, taking place during the 22nd MFC Annual Conference 2019. Pre-conference day on 29 May The pre-conference microfinance workshop titled ‘Digital Marketing Made Easy’ will take place in the same venue as the conference and will enhance your ...

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Regional Forum Readiness for Digitalisation in Microfinance in North Macedonia

Date: May 12-13, 2019 Location: Ohrid, North Macedonia Topic: Readiness for Digitalisation in Microfinance The Regional forum READINESS FOR DIGITALIZATION IN MICROFINANCE – Challenges and trends in the region – is organised by the Alliance of Microfinance organizations  jointly with Savings house Moznosti, Microcredit foundation Horizonti, Savings house FULM and the Macedonian Enterprise Development Foundation, with the support of the USAID’ ...

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