Tag Archives: Digital Readiness

MFI in social media: good practice in BCRS #DigLitBootcamp

MFI in social media: good practice in BCRS [track 2]  17 March 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) How can your MFI use social media for new clients on-boarding or engaging with existing clients? This webinar will discuss the experience of BCRS from UK in using Twitter and LinkedIn to engage with clients and network of agents. You will learn ...

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Digital Finance Tech Handbook

“Digital Finance Tech Handbook” is a short and practical handbook for microfinance managers in Europe and Central Asia (ECA) that aims to build an understanding of the main technological trends and solutions that support future growth. Read the publication: TECH HANDBOOK

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The Contribution of the Fintech Sector to Financial Inclusion and Health – A Review of Opportunities and Challenges

The case studies present findings on the current state of the fintech industry in six countries: (UK, Netherlands, Poland, Ukraine, Turkey and the Czech Republic) in the context of their potential contribution (positive and negative) to financial inclusion and financial health of individuals and small businesses. The summary paper offers a comparative analysis of fintechs’contribution to financial inclusion and health ...

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Sprint approach: Agile mindset and the Scrum framework #DigLit Bootcamp

Sprint approach: Agile mindset and the Scrum framework [track 5] 11 February 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo) CLICK TO TEST YOUR KNOWLEDGE! Agile and Scrum are the new buzzwords. But how can MFIs benefit from applying them? During this webinar we will focus on the features that can be useful for MFIs in implementing IT projects (like apps development ...

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Easy-to-Use Tools to Understand What Your Clients Are Ready to Do Online

Know your client! – this call has never retired. We observe that MFIs underestimate their clients’ digital readiness. “Our clients do not use Internet” we keep on hearing, while the number of clients engaging with Internet grows at great pace. Together with member MFIs, MFC developed a practical set of questions, which help MFIs understand how they can use Internet ...

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#DigLitBootcamp: Key elements of successful digital customer acquisition

WATCH THE WEBINAR RECORDING – see below! During the webinar participants have learnt about the available channels and their potential to reach out to clients and increase their engagement. They could understand batter how to select and manage the relationship with digital marketing agency, so that the investment pays off. They could learn the basics of running safe marketing campaigns and the measures to track their ...

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#DigLitBootcamp: Kickstarting Your On-line Sales Channel

Kickstarting your on-line sales channel 28th November, 11:00 – 12:00 (Warsaw/Amsterdam/Sarajevo) The goal of this webinar is to equip audience with enough knowledge to build and execute plan of launching on-line sales. You will know what minimum skill-base is needed, how to build it and how to secure BPC (Business Process Continuation). You will understand techniques, tools and technology – no rocket scientists required. You ...

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#DigLitBootcamp: Basic Skills and Knowledge for Digital Transformation

  MFC has launched a new initiative –  Digital Literacy Bootcamp, a series of webinars with experts and high profile practitioners. Check out more HERE. Why #DigLitBootcamp?  The Bootcamp aims at building strong foundation for digital transformation processes in MFIs by targeting basic skills, knowledge and capabilities related to digitalisation among MFI staff and management. The topics covered include choosing ...

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Digital Literacy Bootcamp

Being present online is a must for microfinance institutions. However, a big question is how to do it effectively to ensure an institution’s visibility to the customers they want to attract? The #DigLit Bootcamp aims at building strong foundation for digital transformation processes in MFIs by targeting basic skills, knowledge and capabilities related to digitalisation among MFI staff and management.The ...

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Watch the Webinar: What Digital Products and Services Are Your Clients Ready for?

Has your MFI been asking itself these questions? How can we reach out more clients online? How can we increase sales through online channels? What additional business services can we offer to clients online? How can we improve our internal efficiency? If you answered ‘yes’ to any of these—join us for a watch the webinar recoding (webinar held  on 9 ...

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