Tag Archives: Client Protection

Consumer Protection Standards for Digital Credit Opened for Public Comment

The Consumer Protection Standards for Digital Credit were created in order to operationalize where the financial inclusion industry sets the bar in terms responsible digital lending practices. They build off of the Client Protection Principles and extend Smart Campaign’s current Client Protection Standards to encompass emerging risks to low-income customers of digital credit. Based on the latest industry research, field ...

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MFC Member FINCA Armenia Becomes Country’s First Financial Institution to Receive Smart Certification

FINCA Armenia has received Certification from the Smart Campaign in recognition of its long-standing commitment to client protection. This comes after a rigorous independent review process found the organization has upheld industry-leading client protection standards in providing responsible finance. One of 20 microfinance banks and institutions that make up the FINCA Impact Finance (FIF) network, FINCA Armenia joins FIF subsidiaries ...

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MFC’s 2018 Annual Highlights: Top Resources and Activities

What a busy and successful year 2018 was for the MFC! We are thrilled to bring you this review of our key activities and achievements. Enjoy and benefit from the resources we’ve prepared for you! This year, we’ve been working hard to help advance best practice and develop financial inclusion by: Supporting microfinance institutions digitalization: FinTech mapping: We conducted mapping studies ...

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The Universal Standards for Social Performance Management – Where do we go from here?

  The Microfinace Centre, the CERISE and the SPTF in cooperation with e-MFP Making Microfinance Responsible (MIR) Action Group have published brief “The Universal Standards for Social Performance Management – Where do we go from here?” The brief presents lessons from five years of promoting the Universal Standards for social performance management (SPM) for responsible microfinance and tries to answer ...

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Borrow Wisely Financial Education Campaign

What is Borrow Wisely Campaign? The Borrow Wisely promotes global client protection standards. This annual international Campaign is led by the MFC and its partners. We work with any institution that is a responsible lender (complying with current global standards of client protection) working in the Europe and Central Asian region. What is our goal? We aim to educate large ...

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2017 Borrow Wisely Campaign Results

We are pleased to share with you the final evaluation results of our 2017 Borrow Wisely Campaign! The Borrow Wisely Campaign is an international initiative to promote customer protection standards and financial education. The Campaign is realised with our partners, which use an opportunity to re-confirm customers care orientation and commitment to responsible finance. The fourth edition was realized in ...

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EaSI TA Newsletter: Enjoy your reading!

Dear Readers, On behalf of the EaSI TA project team, we would like to congratulate you on the 3rd European Microfinance Day, which was officially held last month on 20 October! Our third project newsletter also brings you key updates from the different initiatives under the EaSI TA project. We are pleased to share that more organisations have been certified as compliant ...

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Borrow Wisely Campaign has started!

For the next 31 days, 26 financial institutions in 17 countries will roll out financial education messages across the region as part of the MFC’s third annual Borrow Wisely Campaign.  During this international campaign, our partners will reach hundreds of thousands of existing and potential microfinance clients with tips and tools about how to take on safe and responsible levels ...

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Just 2 weeks left until the 2017 Borrow Wisely Campaign kicks off!

In October, we’re kicking off our fourth annual Borrow Wisely Campaign! This year, 26 leading financial institutions will work across 17 countries in Europe and Central Asia to improve clients’ financial literacy knowledge and skills. What’s the campaign all about? As with previous years, we’ll be delivering key messages around how to borrow safely, how to harness the potential power ...

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Register to join upcoming webinars on SPM!

Introduction to Social Performance Management: What is it & what is the role of governance in effective SPM? September 28, 2017, 12.00 PM CEST This webinar will focus on what social performance management is and it will also seek to underline what the role of governance is in effective SPM. This webinar and Q&A session will be led by Kinga ...

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