Are you working on a customer-centric innovation that allows you to understand and meet the needs of low-income people? Share it with the world! Enter the Customer Centricity Challenge hosted by CGAP, the SPTF, Leapfrog, and Dvara. The top entries will be invited to present at the upcoming learning event in Mamallapuram, India, called Customer Centricity: Enabling Financial Choices & ...

Scholarship opportunity for networks & microfinance institutions to participate in SPTF Meeting in India 19-22 February 2018   SP Fund announces a Call for Presentations for national networks and microfinance institutions to share their activities and plans related to promotion, implementation of Universal Standards for SPM. The most active organizations and interesting proposals will be awarded a scholarship (to cover ...

 How to ensure that my organisation does not harm clients? 24 October| 12:00 PM – 1:00 PM CEST The session will focus on How to ensure that my organisation does not harm clients? and will look at how to understand good practice standards to prevent clients becoming overindebted, to understand the importance of transparency, and to examine some examples from ...

Registration is now open for the biggest alternative finance event of the year: Alternative Finance Forum: Fin-tech, Social Finance and More October 5th in Warsaw, Poland Equip yourself with the knowledge, skills, and ideas to introduce new forms of financial services, and innovative ways of providing finance to your clients. Meet the leaders in alternative finance services and lead the lower-end ...

Introduction to Social Performance Management: What is it & what is the role of governance in effective SPM? September 28, 2017, 12.00 PM CEST This webinar will focus on what social performance management is and it will also seek to underline what the role of governance is in effective SPM. This webinar and Q&A session will be led by Kinga ...

  Social Performance Country Report developed by Union of Credit Organizations of Armenia (UCORA), 2016. The report includes information about SP policies, practice and results collected from 9 UCORA members.         SP country report – Azerbaijan, developed by AMFA, 2016 This report details the state of Social Performance Management (SPM) practice among AMFA members in key operational ...

Find out more here

In October 2015, we launched the third round of the SP Fund (thanks to continued support from the Ford Foundation). The aim of this latest round is to build the capacity of national associations and MFIs to use the SPI4 tool to manage and report on their social performance. After the first 12 months of implementation, we’re proud to announce ...

The SP Fund team is pleased to announce a second call for proposals for national microfinance associations that are interested in developing SP country reports. Partner networks will also be trained in conducting effective SPI4 social audits. More information can be found here. All interested networks should apply by 6th November 2016. We’re also inviting MFIs to apply directly to ...

#BWC2016 For the next 31 days, 21 financial institutions in 15 countries will roll out financial education messages across the region as part of the MFC’s third annual Borrow Wisely Campaign.  In this massive coordinated Campaign, our partners will reach hundreds of thousands of existing and potential microfinance clients with tips and tools about how take on safe and responsible ...