This case study reviews digital applications and experimentation in digital transformation by European microfinance institutions. Using a digital transformation framework developed by the Microfinance Centre, the case explores the application of technology to core business processes and analyzes the use of various applications such as social media, virtual collaboration, mobile tools, data analytics and artificial intelligence. In addition to presenting ...

This case study reviews how European MFIs incorporate high-tech solutions with the traditional high-touch personal approach to providing microfinance services and discusses the emergent models that MFIs are applying to combine these two approaches. Unlike FinTechs, MFIs retain the personal touch as a distinctive feature and a unique sales proposition of microfinance but there are differences as to when and ...

  The MFC research reviews the involvement of microfinance institutions in the provision of non-financial services to clients and other constituents. The provision of business development services (BDS) alongside credit has become a salient feature of many European MFIs. Over the years, different models of BDS have emerged, varying both by level of integration with core financial services and the ...

Supporting “generation start-up”: Opportunities for Macedonia Поддршка на можностите за “Старт-ап Генерацијата“ за Македонија in Macedonian This case note presents our research findings and analysis on the start-up enterprise landscape in Macedonia. This research was designed to identify current good practice among financial services providers and international organizations serving start-ups; understand the future potential role of microfinance vis-a-vis start-ups, and propose concrete and practical ...

Microfinance & Business start-ups: Review of the current practice in Europe   Mikfrofinans Norge microfinance precedent Watch WebEx recordings. Download the WebEx player first! Presentation in PDF Implementing the European Code of Good Conduct – practitioners experience Presentation in PDF   Delivering Financial Capability: A Look at Business Approaches This webinar was organised as part of the celebrations of the ...

This case note presents our research findings and analysis on the start-up enterprise landscape in Serbia. This research was designed to identify current good practice among financial services providers and international organizations serving start-ups; understand the future potential role of microfinance vis-a-vis start-ups; and propose concrete and practical steps to bring about more support for start-ups. This project is being ...

Supporting “generation start-up”: Opportunities for Montenegro This case note presents our research findings and analysis on the start-up enterprise landscape in Montenegro. This research was designed to identify current good practice among financial services providers and international organizations serving start-ups; understand the future potential role of microfinance vis-a-vis start-ups, and propose concrete and practical steps to bring about more support for start-ups. ...

This case note presents our research findings and analysis on the start-up enterprise landscape in Albania. This research was designed to identify current good practice among financial services providers and international organizations serving start-ups; understand the future potential role of microfinance vis-a-vis start-ups, and propose concrete and practical steps to bring about more support for start-ups. This project is being ...

Microfinance Centre (MFC) contributes to the latest EMN Magazine – Microfinance and Financial Education: Evidences from Europe (May 2017). MFC has prepared five case studies showing different approaches of microfinance institutions to improve the financial capability of their current and prospective clients. The highlighted institutions focus on building capacity in various areas of financial management (personal finance or business finance management) provided through ...

This year, we continue exploring the conditions for business creation and the role of microfinance vis-a-vis start-ups. This year, we are teaming up with the European Microfinance Network (EMN) to carry out the project in 8 countries: Albania, Germany, Italy, Macedonia, Montenegro, Serbia, Spain and the UK. This project is implemented within the four-year Framework Partnership Agreement of MFC and ...