Recap of Novalend Peer-to-Peer Visit to Klear Lending under SIFTA

Two days of sharp insight and no-fluff exchange wrapped up the SIFTA Peer-to-Peer visit, where NovaLend (Poland) met with Klear (Bulgaria) in Sofia on 17–18 June.

During the visit, participants focused on several key areas to facilitate mutual learning and the exchange of best practices:

• Digital strategies for client lifecycle management
• Credit risk management and decision-making processes
• Metrics and mitigation strategies for portfolio at risk
• Effective debt collection strategies and processes

The visit was extremely insightful and resulted in several key takeaways:

• Enhanced understanding of effective digital strategies for onboarding and managing clients
• Improved approaches to credit risk analysis and management
• Effective methods for mitigating risk within the lending portfolio
• Invaluable insights into debt collection processes and strategies

We would like to extend our heartfelt thanks to the participants who made this exchange possible:

• Sergii Demchuk, CEO – Novalend
• Arkadiusz Siwik, Head of Marketing – Novalend
• Alexey Melevich, Chief Business Development Officer – Novalend

Special thanks to Sergey Panteleev, Board Member and Boris Ilinov, Chief Financial Officer of Klear Lending, and Grzegorz Galusek, MFC Key Expert, for facilitating this visit and enabling such a productive exchange.

Stay tuned for more updates and insights from our collaboration under SIFTA Program!