New Leadership and Modern Organizational Culture in Generational Work

New Leadership and Modern Organizational Culture in Generational Work

Who is a Servant Leader? How to overcome challenges arising from generational differences? Why do teams today seek inspiring guides rather than dominant dictators? Why are managers learning to be servant leaders when control and accountability are still effective?

We aimed to answer these questions at the online workshop “Team Management: Leadership, Communication, Modern Organizational Culture Aligned with Labor Market Structure and Non-Material Motivation” that we co-organized in October in Warsaw for the Polish Loan Funds Association (Polski Związek Funduszy Pożyczkowych) as part of the SIFTA (Social Inclusive Finance Technical Assistance Programme).

Agenda workshop:

  • Managing a Multi-Generational Team: How to overcome challenges arising from generational differences? Inclusive leadership within an organization.
  • Modern Communication Tools for Teams: When should a manager shift from being a boss to a facilitator and active listener? A manager’s “toolkit.”
  • Psychological Safety in Teams: Its impact on motivation and team effectiveness, including a case study.
  • Modern Organizational Culture: Who are Ted Lasso and Max Goodwin from Netflix? Why do teams today seek inspiring guides rather than dominant dictators?
  • The Role of Servant Leadership: Why are managers learning to be servant leaders when control and accountability are still effective?
  • Balancing Leadership Perspectives: How to combine seemingly opposing perspectives—focusing on people versus business goals.
  • What Motivates Your Team Today? The importance of organizational culture and a sense of purpose in fostering motivation.
  • The Nomad, the Settler and the Shepherd: How do these archetypes relate to the modern role of a Servant Leader? Can insights from the world of shepherds guide us in building a conscious and responsible organization?

A special thank you to the expert and workshop leader – Magdalena Kamińska from Center of Servant Leadership Poland.

Magdalena Kamińska is the founder of the Center of Servant Leadership Poland and leads the training cooperative Big Call, promoting the concept of Servant Leadership. She designs experiences that foster leadership development in organizations. With over 20 years of experience managing sales, customer experience, and key account areas, she is well-versed in the dynamics of modern, self-managing teams.

At ING, she developed training teams for both retail networks and call centers, creating programs focused on Customer Experience standards and leadership skills. For 14 years, she served as a Director of the Retail Division and as a development coach. Since 2014, she has led her own coaching school. Currently, she lectures at Agile Leadership postgraduate studies at SWPS University and several other leadership programs.

Magdalena is a pioneer of Servant Leadership in Poland, inspiring various organizations to explore alternative work styles. She provides guidance on applying new leadership models within organizations. She has shared her insights through “Personel Plus,” Nienieodpowiedzialni.pl, and media outlets like Tok FM, Chilli Zet, Interia, Wprost Biznes, as well as conferences such as HR Expo, Finskills, IT Manager of Tomorrow, Warsaw IT Days, and even film festivals.