Join the webinar: Digital self-service platforms for vulnerable clients. Improving green and digital skills

Join us for a practical webinar focused on how digital self-service platforms are transforming the way microfinance clients can develop green and digital skills. This session will spotlight 3 innovative projects implemented by Filbo (Romania), Adie (France), and Microlab (Italy), which are part of the Transform Together Fund Project, co-financed by the ESF+ Programme. Throughout the last 15 months, the organizations were working on the solutions that have measurable impact on client’s skills and inclusion.
You will meet Hermina, AI based chatbot developed by Filbo to help their clients implement green projects, financed by green loans. You will review Adie’s platform for urban entrepreneurs to help them choose green solutions for their businesses. Microlab will share on how they worked with women from different parts of Italy to help them gain skills they need to sell their products and services online.
We’ll begin with a brief introduction to the platforms and their purpose. Each organization will then present their approach, challenges in reaching clients, and the outcomes they’ve observed. You’ll gain a clear understanding of how these platforms operate and what makes them successful.
We will also reflect on what makes these projects stand out, how they compare to traditional teaching methods, what resources are needed to implement them, and what lessons have been learned.
Whether you are a practitioner, policymaker, or curious about best ways of improving client’s skills, this session will offer valuable insights and inspiration.
Speakers:
- Alexandra Grecu, Business Analyst, Filbo, Romania
- Timothy Donato, Project Manager, Microlab, Italy
- Vincent Buschi, Project Development Officer, Adie, France
- Moderator: Ewa Bańkowska, Deputy Director, MFC, Poland