How an MFI can act best during the time of the pandemic? We have started compiling all relevant initiatives that could benefit your businesses. Learn from the others’ practices & share yours! On this special resources page you will learn also about institutional and organizational solutions. We will be updating this webpage as new ideas come up, so ...

Key digital trends in the financial sector [track 3]  28 April 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo)  CLICK TO REGISTER FOR THIS WEBINAR This will be an update on key trends in financial sector – we are going to discuss the latest developments in use of digital solutions by various financial institutions from around the world. We will try to ...

Digital and effective Client Relationship Management (CRM) [track 4]  14 April 2020, Tuesday, 11:00-12:00 (Warsaw, Amsterdam, Sarajevo)  CLICK TO REGISTER FOR THIS WEBINAR The webinar will discuss key rules and tips in setting up an effective Client relationship management, using digital tools. The participants will be able to clarify, how to get things right in their own context. Presenter: Bernard Golko, independent ...

By Kinga Dąbrowska How to Work From Home Effectively  [1] Work from home (WFH)  requires a high level of self-organization and self-motivation skills from each one of us. For some institutions organizing WFH is not a new practice, but many of us will experience this for the first time. We decided to briefly summarize the essentials of working remotely adjusting it ...

By Piotr Koryński, for MFC CEO FORUM “It often happens that I wake up at night and begin to think about the serious problems afflicting the world and I tell myself; ‘I must talk to the pope about it’. Then the next day when I wake up, I remember that I am the pope.” -Pope John XXIII   Your leadership ...

MFC and EMN are jointly organizing a series of webinars aiming to help you cope with the pandemic effects – how to protect your Staff and Clients? – how to cope with pandemic effects on MFI’s businesses? In the times of COVID-19 pandemic, it is the most vulnerable who are to be affected the most – our clients. The initiatives ...

    The Covid-19 pandemic currently affecting all of us has generated a great deal of uncertainty for large gatherings scheduled in the coming months. We have therefore decided to   postpone the MFC-EMN Annual Conference until October 2020   Registration will be closed until we clarify the situation, more information will follow. Stay tuned, and stay safe!     ...

Taking into account the current pandemic of coronavirus and the epidemic state introduced by Polish authorities, MFC Team is now working remotely. Any kind of activities planned in the field are postponed or moved on-line, at least those planned until the end of March. We are now organizing ourselves to support our Members and the microfinance sector. A series of ...

“Digital Finance Tech Handbook” is a short and practical handbook for microfinance managers in Europe and Central Asia (ECA) that aims to build an understanding of the main technological trends and solutions that support future growth. Read the publication: TECH HANDBOOK

How was BWC 2019? First of all: Congratulations to all of the participating institutions, You have done a great job! Client’s workshops and fairs, along with one-on-one meetings for borrowers organized at the MFI’s branches; educational materials distributed through on-line channels : websites and social media; many kinds of different events limited only by MFI’s/Associations’ imagination – that is how Borrow ...