MFC’s Annual Report 2018: Check the Highlights from Our Last Year’s Work in Financial Inclusion!


Download the MFC Annual Report 2018


We are pleased to share the MFC Annual Report 2018 with you!

From the outset, the MFC’s goal has been to support its members to become viable social finance providers. The current challenge facing many of them is to tap into the potential that new technology offers for improving institutional efficiency, developing new products and services, or even evolving their business models.

Last year, we developed important tools to help MFC members navigate the complex technological landscape and develop their digitalization strategies. These include a Digital Readiness Self-Assessment Tool (DRSAT) as well as case studies and papers that explore various options to digitalization approaches. We discussed digitalization challenges with member CEOs at our CEO Forum Summit in Bilbao, as well as during a series of peer-to-peer meetings, study tours, conferences and seminars throughout the year. And because leveraging new technologies requires new skills and competences, MFC will continue providing all the necessary expertise and peer learning opportunities in 2019.

The decision to develop these resources was based, in large part, on deep listening to our members and partners on their needs and interests. But we also tapped into our own insights to anticipate future needs and design our agenda accordingly. With this in mind, in 2018 we explored the world of FinTech in two European countries (Ukraine, Poland) and launched additional studies in the UK and Turkey. In future, we will focus our thought leadership on how new tech-driven business models can work for the benefit of low-income clients and microenterprises.

We would like to thank all of our members and partners for allowing us to work with you.

We look forward to our continued collaboration!

Download the MFC Annual Report 2018