Digitalization Working Group Webinar: MFI’s Client Digital Financial Service Readiness

Date: 12 December 2018,  11:00 CET

Topic: MFI’s client digital financial service readiness

Facilitator: Justyna Pytkowska, Research Manager, Microfinance Centre

Knowing your clients’ readiness to use digital financial services is important for designing appropriate front-end solutions that respond to both their digital capacity and needs.

During this webinar, we will discuss how MFIs can research their clients’ current digital behavior and preferences, and how the Microfinance Centre can support MFIs to develop the research process to make this happen.

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