The Microfinance Centre regional microfinance resource center and network
How to ensure that my organisation does not harm clients?
24 October| 12:00 PM – 1:00 PM CEST
The session will focus on How to ensure that my organisation does not harm clients? and will look at how to understand good practice standards to prevent clients becoming overindebted, to understand the importance of transparency, and to examine some examples from the field. Ms Kinga Dabrowska, Project Manager at the Microfinance Centre (MFC), will lead the presentation using relevant examples from the field and there will be a Q&A session afterwards.
The role of HR and internal audit in supporting social performance
23rd November| 12:00 PM – 1:00 PM CEST
The webinar is the last in a series of three webinars on social performance management. The objective of the webinar is to understand the role of incentive systems and training in social performance. The webinar will also explore the role of internal audits in supporting SP. Kinga Dabrowska, Project Manager at the Microfinance Centre will lead the presentation using relevant examples from the field and there will be a Q&A session afterwards. The first webinar served as introduction to social performance management, what is it and what the role of governance is in effective SPM and the second focused on “How to ensure that my organisation does not harm clients”
