Blog Archives

Watch the Webinar: What Digital Products and Services Are Your Clients Ready for?

Has your MFI been asking itself these questions? How can we reach out more clients online? How can we increase sales through online channels? What additional business services can we offer to clients online? How can we improve our internal efficiency? If you answered ‘yes’ to any of these—join us for a watch the webinar recoding (webinar held  on 9 ...

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What Makes a Fintech Inclusive? – Webinar Video

Co-hosted by MIX and FinDev Gateway, this webinar aims to provide clarity into inclusive fintech and, specifically, how to determine what makes a fintech “inclusive.” Bringing together diverse perspectives from government, think tanks, and practitioners, the webinar will highlight new frameworks that can help investors, policy makers and others to better understand, assess, and navigate the inclusive fintech space. Download webinar ...

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Riding the Technology Wave in European Microfinance: the Case of Qredits

Read MFC’s latest case study  “Riding The Technology Wave in European Microfinance: The Case of Qredits”. This case study traces the origins and the digital evolution of Qredits, a Dutch microfinance foundation that is the only national program providing an alternative source of funding to new- and early-stage businesses.  Qredits, from its inception, has banked on the intensive use of ...

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European Microfinance Award 2018: Financial Inclusion Through Technology Brochure

Read how the winner and finalists of the European Microfinance Award 2018 on Financial Inclusion through Technology have creatively used technology to improve the quality and efficiency of their services. This new brochure presents the background on the Award, outlines the selection process, the Award ceremony and showcases the Award winner (Advans Côte d’Ivoire, Ivory Coast) and the two finalists: KMF, Kazakhstan, the MFC ...

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Experimenting with Digital Solutions: Initial Lessons from European Microfinance

This case study reviews digital applications and experimentation in digital transformation by European microfinance institutions. Using a digital transformation framework developed by the Microfinance Centre, the case explores the application of technology to core business processes and analyzes the use of various applications such as social media, virtual collaboration, mobile tools, data analytics and artificial intelligence. In addition to presenting ...

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The Tech-and-Touch Mix in Microfinance

This case study reviews how European MFIs incorporate high-tech solutions with the traditional high-touch personal approach to providing microfinance services and discusses the emergent models that MFIs are applying to combine these two approaches. Unlike FinTechs, MFIs retain the personal touch as a distinctive feature and a unique sales proposition of microfinance but there are differences as to when and ...

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First EaSI Technical Assistance webinar: Opportunities and enablers of digitalisation for microfinance institutions

Date: 19 December 2018, ended Speaker: Jarosław Dmowski, digital expert Facilitator: Justyna Pytkowska, MFC Download webinar recording To help all interested European microfinance institutions understand better how to position themselves in the digital space, the European Commission is sponsoring a webinar organised under the umbrella of the EaSI Technical Assistance for Microfinance programme and hosted by the Microfinance Centre (MFC). ...

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How Financial Institutions and Fintechs Are Partnering for Inclusion: Lessons from the Frontlines

Contrary to the popular narrative, financial institutions view fintechs as partners in innovation, not threats to their core business. By offering better, less expensive, and more innovative products, financial institutions can assert their continued relevance as customer-facing institutions with help from fintech partnerships. Publisher: The Center for Financial Inclusion at Accion (CFI) Authors: Sonja E. Kelly, Allyse McGrath, Dennis Ferenzy Year: 2017 Download “How ...

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Digitalizing Microfinance in Europe

The paper “Digitalizing Microfinance in Europe” summarizes the results of the survey on the use of fintech solutions and digitalization of the customer relations and lending process among MFIs in Europe. While there is a widespread recognition about the need to use digital processes to a larger degree, the ability and willingness of MFIs to do that varies greatly. The ...

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