Blog Archives

Easy-to-Use Tools to Understand What Your Clients Are Ready to Do Online

Together with member MFIs, MFC developed a practical set of questions, which help MFIs understand how they can use Internet and mobile solutions to reach out to bigger number of clients, build online sales channel, improve efficiency of lending process or communication with existing clients. The questions, which should be asked to clients, are accompanied by a simple guide on ...

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#DigLitBootcamp: PSD 2 – the Future of Payments with Allen & Overy

PSD 2 – the Future of Payments with Allen & Overy 11th December, 10:30 – 11:30 (Warsaw/Amsterdam/Sarajevo) The overall objective is to provide audience with a broad overview of the Payment Services Directive (2015/2366) or PSD II. The webinar will present details on the regulations of the Directive itself including the scope and the new regulated services in comparison to PSD ...

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Software Group – Whitepaper: Field Staff Digitalization – A Decade of Key Lessons Learned in Microfinance

Digital transformation is high on Microfinance Institutions’ agenda, but the path to its successful implementation may hold different strategic directions. Software Group’s new whitepaper lays out our business, technological and implementation lessons learned while helping MFIs digitalize their field operations. Download Whitepaper In the last 20 years we saw an operational shift as most MFIs transitioned from paper-based operations to digital ...

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#DigLitBootcamp: Free/discounted IT tools for non-profit

Free/discounted IT tools for non-profit 5 December 2019, 13:00-14:00 (Warsaw, Amsterdam, Sarajevo) More and more organisations offer free or discounted IT tools for non-profit organisations and the discounts can play an important role on your final choice. During this webinar, we will look into tools such as: G-Suite, Microsoft, Salesforce (Singlify), Trello, Hotjar, Google analytics, Google Digital Ateliers and Google ...

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#DigLitBootcamp: Key elements of successful digital customer acquisition

WATCH THE WEBINAR RECORDING – see below! During the webinar participants have learnt about the available channels and their potential to reach out to clients and increase their engagement. They could understand batter how to select and manage the relationship with digital marketing agency, so that the investment pays off. They could learn the basics of running safe marketing campaigns and the measures to track their ...

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#DigLitBootcamp: Kickstarting Your On-line Sales Channel

Kickstarting your on-line sales channel 28th November, 11:00 – 12:00 (Warsaw/Amsterdam/Sarajevo) The goal of this webinar is to equip audience with enough knowledge to build and execute plan of launching on-line sales. You will know what minimum skill-base is needed, how to build it and how to secure BPC (Business Process Continuation). You will understand techniques, tools and technology – no rocket scientists required. You ...

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#DigLitBootcamp: Recruitment and monitoring of IT contractors

Recruitment and monitoring of IT contractors (30/10/2019) In this session, we  look deeper into tricks and tips on how to select the right service provider and how to follow up on their work. Which hard and soft criteria do you need to take into account during your selection process and how can you communicate in a clear way with the ...

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#DigLitBootcamp: 5 things you need to know about mobile apps development

5 things you need to know about mobile apps development 12 November, 11:00-12:00 (Warsaw/Amsterdam/Sarajevo) WATCH THE WEBINAR – see below! Using examples of mobile apps created by itCraft, the presenter will discuss the success and failure factors, technical and legal issues and payment systems. He will share how to assess the strengths and weaknesses of certain ideas, and what initial assumptions and ...

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#DigLitBootcamp: Innovations in EU Policy and Legislation: Opportunities for Microfinance

Innovations in EU Policy and Legislation: Opportunities for Microfinance  24th October, 10:00 – 11:00 (Warsaw/Amsterdam/Sarajevo) This webinar aims at informing MFC members of the implications of recent EU legislation and policies in financial services, and to assist them in identifying potential market opportunities. It will delve into the EU’s Second Payment Services Directive (PSD2), the EU Commission’s Fintech Action Plan and its ...

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