Microfinance Centre’s Webinars to Help You Cope with COVID-19 Effects – Business in Pandemic

On this webpage you can find information about webinars dedicated to help you go through the difficult time of pandemic.

We are all facing difficult times of Corona Virus Disease pandemic at the moment. MFC team is working hard to support the microfinance sector.

One of our responses is a series of webinars How to Build a Corporate Immune System in Response to COVID-19 which is being widely attended and greatly appreciated by microfinance professionals. It was also one of the first series responding to the crisis situation in the sector.

We have prepared this series both in English and in Russian. Overall already we had almost 1200 registrations for the series!

For those who couldn’t attend or want to refresh the knowledge – click on the links just below to watch the recordings&presentation and read further for webinars’ descriptions.


  1. Business continuity  (9 April 2020) – WATCH THE RECORDING
  2. Stress Test for Success  ( 15 April 2020) –  WATCH THE RECORDING
  3. Loan Restructuring and Refinancing Agreements  (16 April 2020) – WATCH THE RECORDING
  4. Amendments to lending policy for new products and online channels  (22 April 2020) – WATCH THE RECORDING
  5. Risk management for beginners and back-up staff  (23 April 2020) – WATCH THE RECORDING
  6. Financial planning and financial modelling  (29 April 2020)  – WATCH THE RECORDING

We have started though with a session in March already, discussing  the most important questions an MFI can have on HR measures:   “How to cope with the pandemic effects on MFI’s businesses” – good practices by Adie, OBS and microStart.

The webinar was a big success both in terms of attendance and feedback on experts’ presentations. Adie, OBS and microStart shared their experiences on how their institutions deal with pandemic challenges. We learned about HR solutions, measures taken to protect clients and crisis management challenges.

WATCH THE RECORDING – already roughly 300 people did and they have given us a very positive feedback

WATCH (in Russian)

Примите участие в серии из 6 вебинаров от МФЦ на общую тему: укрепление иммунитета для бизнеса в условиях COVID-19 (доступно на русском языке) WATCH THE RECORDINGS



  1. How to build a corporate immune system for the crisis: Stress test for success

We do not know how big, how deep this crisis is or how long will take. However we know how to stress test for success and for the worst.  During this webinar we will:

  • Discuss key drivers/causes/factors of business success and failure before, during the crisis and after crisis.
  • Talk how to adjust the financial model for stress test
  • Discuss importance of team work to consolidate the results quickly.
  • Provide advice for a short and clear  presentation of the results to Top management and shareholders
  1. How to build a corporate immune system for the crisis: Loan restructuring and refinancing policies and agreements

During this webinar we will discuss the economic and legal terminology for restructuring, refinancing. Address frequently asked questions:

  • How to write loan restructuring policies
  • How to adjust the loan restructuring policies
  1. How to build a corporate immune system for the crisis: Amendments to lending policy for the new products and for the online channels.

IT specialist were an expensive and in high demand resource before the crisis. During this webinar we will address the questions:

  • What are practical solutions on how to adjust cost efficiently of your lending processes and products.
  • How to transform loan officers’ job from the face-to-face communicator to online analyst and communicator.
  1. How to build a corporate immune system for the crisis: Risk management for beginners and back up staff.

In any crisis HR continuity and back up is important but in this current crisis HR continuity is prime! During this webinar we will address the following questions:

  • How to prepare your staff members: senior, junior or your new student volunteer for the efficient risk management practices.
  • What are the tools which will help risk managers to monitor at earlier stages and avoid, prevent, reduce losses.
  1. How to build a corporate immune system for the crisis: Financial planning and financial modelling

During this webinar we will answer the following questions:

  • How to build a flexible strategic financial planning
  • How to build a flexible operational financial planning (budgeting)
  • How to structure of a financial model
  • How to stress testing the model


  • Artur Munteanu, is an entrepreneur, finance executive and enterprise development consultant with more than 20 years of experience in the financial and SME-development sectors. Currently an independent consultant, Arthur has developed his expertise through his role as a CEO and Board Member of Microinvest, a leading non-bank financial institution in Moldova. He is also a Board Member and Advisor in several important companies from the agro-food, finance and ICT sectors.
  • Kinga Dąbrowska has been working in the Microfinance Centre since 2011. Prior to that, she worked in the Technical Secretariat for Cross-Border Cooperation Program Poland – Belarus – Ukraine and Pontis Foundation, Slovakia where she was responsible for managing projects related to development assistance, democracy promotion and education mostly in the Western Balkans and Central and Eastern Europe.


In the times of COVID-19, it is the most vulnerable who are affected the most – our clients. The initiatives are growing in the sector to cope with the effects of this crisis. Our response is to compile all relevant initiatives that could benefit MFIs – their staff, management, clients and business overall.

That is why we prepared for you a Good Practices, Resources & Tools Centrecheck out some of our Members tips to better lead your business through pandemic. In the Resource Centre you will find as well measures being introduced by international institutions, programmes prepared by investors, analysis and MFC resources.

Activities were financially supported by:


This webinar has received financial support from the European Union Programme for Employment and Social Innovation “EaSI” (2014-2020). For further information please consult: http://ec.europa.eu/social/easi
The information contained in this webinar does not necessarily reflect the official position of the European Commission.